Refrigerator Not Cooling but Freezer Works: Diagnostic Tree
Freezer cold, fridge warm: a step-by-step diagnostic tree in the order a tech checks it.
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A mobile home water heater is not a house water heater with a different sticker on it. The tank connects from the side — the cold inlet and the hot outlet both come out of the side of the shell, usually high on the tank — where a house unit brings both lines out the top. The closet is shallow and tight, so tank diameter decides the fit more than height does. And the unit has to be rated and labeled for manufactured housing. A standard house tank can void your insurance and fail inspection even when it drops in and heats water without a complaint.
Mobile homes are built to the HUD code, and the appliances inside them are part of that code. A water heater listed for manufactured housing is built and tested for installation in a confined closet, with the clearances and the combustion air that a mobile home closet actually provides. A house tank in the same closet can be a clearance problem, a combustion air problem, or both.
Your insurance carrier and the inspector who looks at the home when it sells both read the data plate. If the plate does not say the unit is listed for manufactured housing, that is the finding. The tank works, the water is hot, and the install still fails.
On the gas side, the reason is even more direct. Gas water heaters in mobile homes are sealed-combustion or direct-vent units. They pull combustion air from outside and exhaust outside through a dedicated vent, because the closet is sealed and small and there is no reliable indoor air supply. A natural-draft house heater in that closet is a carbon monoxide problem waiting for a cold night.
The single most common ordering error on these units is buying by gallon capacity and never measuring the path into the closet. A 40-gallon mobile home tank can be wider and shorter than the house tank it replaces, and the closet door is often 24 inches or less.
Write the numbers down and compare them to the unit’s published dimensions, not the shipping carton. If the new tank is wider than the door and the closet has no other access, you are removing a window or cutting an opening, and that changes the price of the job.
Because both lines land on the side of the tank, the installer is working in a space with less swing room than a house install. Expect flexible stainless connectors and dielectric unions, and expect the existing shutoff to be a gate valve that has not been turned in a decade. If it will not close fully, replace it while the tank is out — a $15 valve now versus draining a new tank later.
Look at the access panel before the tank goes in. If the panel is blocked by shelving or the tank sits hard against it, the next person to service the element or the thermostat will be working blind. Leave the clearance the label calls for.
Under that closet is usually partide board or OSB over a frame. It does not shrug off a slow leak — it swells, softens, and then the tank is sitting on a spongy platform with a rotten floor under it. A pan with a piped drain to the exterior is cheap insurance. Pan and fittings run $30–$70. A floor repair does not.
Check that the pan drain actually exits the home and is not stubbed into the belly. A pan that drains into the underbelly is a pan that moves the water somewhere you cannot see it.
| Item | Typical 2026 range |
|---|---|
| Manufactured-housing rated electric tank, 30–40 gal | $450–$800 |
| Standard house tank, same size (for comparison — not for a mobile home) | $350–$600 |
| Manufactured-housing rated gas, sealed combustion | $750–$1,300 |
| Hired install, like-for-like swap, electric | $300–$600 |
| Hired install, gas with venting checks | $450–$900 |
| New drain pan, valve, connectors | $50–$150 |
| Permit, where required | $0–$150 |
STOP: If you smell gas at any point, stop. Do not flip switches, do not hunt for the leak with a lighter, get out and call the gas company or a licensed plumber.
STOP: If the platform is soft, the floor sags, or you find water damage under the closet, that is a structural repair before it is a water heater job. Do not set a full tank on a rotten deck.
Freezer cold, fridge warm: a step-by-step diagnostic tree in the order a tech checks it.
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